I) Answer these questions: j7b14bi
1. What personal qualities should yourself analysis cover?
My personal qualities are:
- confidence -; there are many situations that demonstrate the level of
confidence that I have in myself or my manager has in me.
- creativity -; there are many situations where I came up with creative
solutions to many problems.
- independent/self -; starter is my ability to work independently.
- pressure is my ability to work and to think under pressure .
- responsibility -; is the most significant skill (personal quality) what
I have.
2. What are the functions of management ?
The functions of management are :
Planning. This managerial function concerns itself with anticipating the future
and determining the best course of action to achieve organizational objectives.Organizing.
Organizing is defined as the management function that blends human and material
resources through the design of a formal structure of task and authority.Staffing.
The staffing function concerns itself with recruiting, selecting, training,
and assigning the right person to the right position within the organization.Directing.
Guiding and motivating employees towards organizational objectives.Controlling.
The final function of management is controlling wherein the organizations performance
is evaluated to determine whether or not it is accomplishing it's objectives.
3 . What rating criteria are used to select a manager?
The six criteria are used to select a manager:
A. Leadership: The manager displays and promotes team development, facilitates
training and continuously improves work processes. Sub-criteria: creates a vision,
mission and goals for the unit; models leadership traits that empower others
to exhibit leadership; facilitates continuous improvement; is consistent in
communication and expectations of employees; encourages employee development.
B. Decision Making/Problem Solving: The manager displays and promotes good judgment
and uses sound decision-making and problem-solving skills.Sub-criteria: develops
awareness of problems through open communication; uses decision-making and problem
solving tools effectively; encourages decision making at the most effective/efficient
level; proactive in dealing with problems; makes decisions that are timely,
reasonable, consistent, sound, effective and efficient; meets difficult issues
directly, accepts responsibility for decisions.
C. Customer Service: The manager is aware of the current and future needs of
customers, has developed programs to meet the needs and procedures to measure
success in meeting those needs, and promotes quality customer service among
employees.Sub-criteria: demonstrates good understanding of internal and external
customer needs; has developed an effective customer feedback program; has developed
a formal process for analyzing and using customer feedback to improve work processes;
uses customer information for employee performance plans and review.
D. Communication: Uses effective communication skills to successfully influence
organizational objectives such as creating a positive environment for overall
communication and delivering information. Sub-criteria: delivers messages and
receives feedback effectively; evaluates and works to improve the communication
process; develops and gives formal and informal presentations to groups; understands
benefits of and barriers to effective communication; uses facilitation skills
in meetings to encourage creativity, find alternative solutions and reach consensus.
E. Culture and Climate, Ethics and Diversity: Creates and maintains a positive
work culture and climate; demonstrates a strong work ethic; understands the
benefits and challenges of a diverse workforce.Sub-criteria: creates change
experiences for employees; develops team-oriented strategies for planned change;
encourages internal customer participation to create work place norms that assure
success; understands the ethical consequences of their management style; uses
ethics in making decisions; encourages diversity in the unit's workforce.
F. Human Resources/Risk Management: Understands the need for successful human
resource management and the chief sources of risk or liability for the agency.Sub-criteria:
is effective in recruiting, selecting and staffing the unit; motivates individual
and team performance through the effective use of performance planning and review,
employee development and the use of reward systems; takes appropriate steps
to address employee issues; understands the areas of liability and risk associated
with the unit's operations; develops and implements policy and procedures that
pertain to the legal liability and risk of the unit; develops realistic interventions
to problems related to risk identification; promotes awareness of the risk of
legal liability among staff.
4.How do business negotiations contribute to successful commercial exchanges?
5. What are the factors generaling damage to environment?
Drastic warming and sea level rise has been associated primarily with the developed
countries ‘ heavy use of fossil fuels whose burning releases carbon dioxide
, a greenhouse gas which spreads quite evenly in the global atmosphere. A second
truly global environmental concern is the depletion of the stratospheric ozone
layer, traceable to the unintended lofting of a class of chemicals used primarily
for refrigeration, and also for fire retardation, aerosol propulsion, and cleaning.
A third issue of global extent is the loss of diversity of plant and animal
species, with particular emphasis on depletion in tropical forests and coastal
marine regions where diversity is particularly rich. Biodiversity in coastal
marine regions remains under great pressure as the result of increased population
and development, associated changes in water quality, increased marine debris
and pollution, and destruction of habitat, including mangrove forests, sea grasses,
and coral reefs. Global forest cover, particulary in tropical regions has been
altered by human action , agriculture , buidings and roads . The precipitation
on forests and lakes of acid-producing residues--mainly in the form of industrially-released
sulfur dioxide (SO2) and nitrogen oxides (NOx)-- SO2 emissions come primarily
from electric power plants . NOx emissions, from automobiles as well as power
plants, remain steady with some annual fluctuations. Emission, transport, and
deposition of acid-producing emissions occur elsewhere, especially where fossil
fuels are heavily used, although again, limited data weaken assessments of the
problem. Another issue with regional (as well as international and local) implications
is the storage and disposal of radioactive wastes: both from nuclear reactors
making electricity and the production of military weapons.
In developing countries , many of the largest cities suffer acute air pollution
problems because of the ever-increasing number of motor vehicles .Another problem
of intense local concern is the disposal of trash, garbage, and industrial wastes.
In many areas the limited capacity of landfills has led to rising costs for
waste disposal and to exportation of wastes to more distant locations, sometimes
in other nations. Inland water bodies such as the Aral Sea in Central Asia,
ground waters, and many rivers in both developing and industrialized regions
have experienced serious and continuing problems as a result of combinations
of imprudent irrigation; non-point-source pollution such as urban runoff, fertilizer
and pesticide use; and contamination from both active and inactive industrial
sites. Some estuaries and regional seas now also manifest incipient eutrophication:
a reduction of dissolved oxygen, caused by an increase in deposited mineral
and organic nutrients, such as those found in fertilizers.
II . Fill in the blanks with articles where necessary.
1. Of all the things you do in life , few are more important than getting a
job.
2. You should think about the qualities You have enable ou to do the work.
3. Qualities that relate to working with the people are especially important
.
4. By attending meetings of profesional associations , you can meet the leaders
in your field.
III . Make nouns from the verbs below using suffixes "ness " ,- "ing"
, - "ment" - "ship"
a) to meet meeting b) to achive achivement c) to guide guiding d) to improve improvement e) to fulfill fulfillment
IV.Write about the procedures for a formal meeting.
It is often pointed out that some meetings are more formal than others. The
distinction is all important as choosing both appropiate means of expression
and some particular line of behaviour is dependent on it. The degree of formality
depends on the procedural characteristics of a meeting which determine the type
of interaction , the style of turn-taking in particular. Various features of
a language, forms of address to stimulate the participants’ contribution
in the course of a meeting, the choice of formulaic language and the corresponding
prosodic contours are all the result of the chosen style of a meeting.
Objectives:
· Use advance preparation to lay the groundwork for efficient meetings
· Understand and apply meeting communication skills
· Manage meetings to make the most of the available time and resources
· Apply a variety of discussion processes for high quantity and top quality
ideas
Agenda:
Preparation
· Tools and processes for self-assessment
· How to assess the dynamics of the group, the mix of participants, their
hidden agendas, and how to avert potential problems
· How to prepare and publish the agenda
· Reserving and preparing the room
· Planning the meeting process, timing issues, establishing ground rules
Meeting Management
· Communicating the ground rules
· Augmenting the ground rules to involve participants and raise their
comfort level
· Communicating and agreeing on the nature of the problem or opportunity
· Processes for brainstorming, problem solving, developing ideas and
solutions
· Techniques for analyzing, testing, discussing, and improving ideas
· Tools for sorting, weighting, and selecting solutions and developing
them into action plans
Communication
· How to focus on purpose and results
· Communicating how the meeting will benefit the organization and the
participants
· Rationale and methods for getting others involved in the meeting process
· How to motivate others to contribute to the meeting's success
Discussion Processes
· Getting high quantity and top quality ideas from team members
· Building interaction and synergy within the group
· Maintaining open communications and resolving conflicts that emerge
between team members
· Staying on track and on time
· Managing difficult participants to involve them in productive ways
Follow Up
· Publishing the minutes
· Keeping track of action items
· Ensuring that team members take ownership of their action items
· Establishing follow-up to keep action items on track
V.Translate into English.
1. Ma voi intoarce pana la ora 10 cand cu siguranta va incepe sedinta.
2. Intr-adevar capacitatea de a conduce este o mare capacitate.
3. Pentru a ocupa postul , solicitantul trebuie sa posede diploma de studii
in domeniul administratiei.
4. In prezent poluarea atmosferei este cu mult mai accentuata decat acum cativa
ani.
5. Un numar mare de firme se intereseaza de produsele voastre.
1. I'll return until ten o'clock when certainly the meeting start.
2. Indeed the ability to lead is a great aptitude.
3. For getting the job , the solicitant must possess study diploma in administration
field (department , domain).
4. At present the pollution of atmosphere is much more pronounced than a few
years ago.
5. A big number of companies are interesting about your products.